Effective Date: February 11, 2025

At Event Payment Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, or interact with us. By accessing or using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information
When you register for an account, make payments, or interact with our services, we may collect the following personal information:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (such as credit/debit card details, billing address, etc.)

• Event-related data (such as event preferences, ticket purchases, and registration details)

1.2 Non-Personal Information
We may also collect non-personally identifiable information automatically when you use our website or services, including:

• IP address

• Browser type and version

• Device type

• Pages visited on our site

• Referring website or link

• Location data (if enabled)

1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences, track user activity, and enhance the functionality of our services. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services, including processing payments and event registrations.

• To communicate with you about your account, events, updates, and customer support.

• To personalize your experience and recommend relevant events, products, or services.

• To improve our website, services, and customer support by analyzing user behavior.

• To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers
We may share your information with trusted third-party service providers who assist us with payment processing, event management, email marketing, customer support, and website hosting. These third parties are required to protect your information and use it only for the services we have contracted them to perform.

3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or court orders, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or entity. We will notify you of any such change by posting a notice on our website.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or necessary for legal or security reasons.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request that we update or correct any inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information, subject to certain legal obligations.

• Opt-Out of Communications: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in the email or by contacting us directly.

• Withdraw Consent: You may withdraw your consent for us to process your personal information at any time, where applicable.

To exercise these rights, please contact us using the contact details provided at the end of this policy.

7. Children's Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child under 13, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party services you visit.

9. International Data Transfers

If you are located outside of the United States, please note that your personal information may be transferred to and stored in the United States, where our servers are located. By using our services, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us